Photo courtesy of BCSO
The Botetourt County Sheriff’s Office recognized Dispatcher Kalynda Lasek on Monday, December 16, and presented her a Certificate of Commendation for her exceptional performance in guiding a family through the successful delivery of a healthy newborn over 911 dispatch.
On October 16, 2024, while working in the Botetourt County Sheriff’s Office Emergency Communication Center, Dispatcher Lasek received a call of a mother in active labor and was unable to make it to the hospital.
Amid intense circumstances, Dispatcher Lasek displayed remarkable calm and technical expertise. She immediately assessed the caller’s needs and delivered clear and concise instructions, providing a steady voice and emotional reassurance that both the mother and family needed.
Effectively communicating with first responders and coordinating resources, Lasek demonstrated exceptional skill, composure, and focus while guiding the mother through the successful delivery of a healthy baby boy.
Lasek’s quick thinking and reassuring demeanor during this highly stressful event were instrumental in ensuring the well being of both the mother and newborn child. Through the phone, she served as the lifeline that guided the delivery with her patience and professionalism. Her ability to remain steadfast in the face of immense pressure is a testament to the training, experience, and professionalism she brings to her role in serving our community.
“We are grateful for Dispatcher Lasek’s incredible skills and composure during such a critical moment. Guiding a family through the successful delivery of a healthy newborn infant is no small feat. We are immensely proud of her and lucky to have her as part of our team, serving our community,” said Sheriff Matt Ward.
Dispatcher Kalynda Lasek’s actions embodied the highest standards of the Public Safety Telecommunicators profession. Her exceptional performance reflected the values of the Botetourt County Sheriff’s Office and exemplified her commitment to public safety.
~ Botetourt County Sheriff’s Office
