Photo courtesy of BCSO
Botetourt County Sheriff’s Office honors dispatchers during National Telecommunicators Week
The Botetourt County Sheriff’s Office proudly recognized National Public Safety Telecommunicators Week, observed during the second week of April, by honoring the dedicated men and women who serve as emergency dispatchers, often the first voice heard in a crisis.
Telecommunicators, or emergency dispatchers, play a critical role in public safety. These highly trained professionals are responsible for answering 911 calls, dispatching law enforcement, fire, and EMS personnel, and providing vital instructions in life-or-death situations before help even arrives. They work tirelessly, often behind the scenes, to ensure emergency services are delivered swiftly and accurately.
“Dispatchers are truly the first responders in any emergency,” said Sheriff Matt Ward. “They are the calm voice during times of crisis, the link between those in need, and the help they’re seeking. Their work is invaluable, and we are proud to recognize their professionalism, compassion, and commitment to serving our community.”
In a show of appreciation, Sheriff Ward presented a formal proclamation last month to the Botetourt County Board of Supervisors, officially designating National Public Safety Telecommunicators Week in the county. The proclamation acknowledged the vital contributions of public safety dispatchers and reaffirmed the county’s commitment to supporting them.
The Botetourt County Sheriff’s Office encourages all residents to take a moment to thank and recognize the voices behind the headset, the dedicated individuals who stand ready 24/7 to answer your calls when it matters most.
For more information about emergency communications and how you can support your local dispatchers, follow the Botetourt County Sheriff’s Office on social media.
~ Botetourt County Sheriff’s Office
